That Teeny Tiny Voice in Me that Roars

It's often been said that I speak softly.  Sometimes too softly.  

During a recent monthly meeting, my manager suggested I add "speaking more loudly" to my performance objectives this year.  I laughed at his joke.  He didn't.  Apparently he has a really hard time hearing me.

It's not that I'm not capable of speaking loudly ... those who know me will attest to that.  I can turn it up for a presentation, bring it up a notch if I'm particularly passionate about something, and really crank it up to "smart" volume if I've got a glass or two of vino in me.   And let's just say that my fifth repeat of a simple instruction to kiddo is pretty much guaranteed to register at 115 decibels.  

But in general, I am a "soft-talker".

Strangely enough, I come from a very loud family.  I am the youngest of 5 siblings, all of whom have no trouble at all making themselves heard.  My father has a booming voice; my mother is from a family of 18 kids who don't realize the neighbors don't have to be party to every discussion from across the way.  My constant complaint growing up was that I could never finish a sentence without someone in my family cutting me off.  The response was usually "Well, speak up if you want to be heard!"

I worked as a consultant for a number of years.  That job required quite a bit of workshop facilitation.  After my first experience facilitating, I was given training on assertive communication.  One of the exercises was to deliver a speech at one end of a 150 foot corridor to a single audience member seated at the other end.  Another was to practice delivery of speeches in a room by myself facing a mirror.  I have to admit the exercises were very useful, and really did help me identify many of my quirks.  

They also helped me to focus specifically on how my voice carries when presenting to a roomful of people.  I'm a much more confident and 'vocal' speaker as a result.  I am not afraid to speak up in a meeting, I don't get nervous facilitating a group, my voice doesn't tremble when addressing a crowd, and in general I remember to speak loudly and clearly.  But I still always preface a presentation with "If you're having trouble hearing me, please don't hesitate to make a sign or ask me to speak up."

​Despite all this insight and focus, I still have moments when my voice seems to leave me.  These tend to be (a) when I am speaking to a smaller audience, (b) about to say something I fear is controversial or likely to be met with resistance, (c) standing too close to someone and concerned about my breath ~, or (d) trying to be a gentle disciplinarian.

The irony is that it is usually in all of those moments (well, except 'c' perhaps) that I should be displaying my strongest, loudest voice as a show of confidence and bravado.  But there is an instinct in me that quiets my external voice as soon as my internal voice starts to boom.  Many times in those situations I will have to repeat my convictions, and inevitably my voice will get stronger and louder as I do so.  It's as if the more times I say something, the more my vocal chords are prepared to work with me; as if my brain has to convince them through repetition.​

But I must say that in some instances, particularly here in the ME, my teeny tiny voice has served me very well.​  In general, to a non-Arabic speaker, Arabic can sound like a loud, rather harsh language, making my voice seem even smaller than it is.  Whether in jest, in small talk or in serious conversation, Arabs most always seem to be arguing, particularly to the unaccustomed ear of one who has not been in the ME for any length of time.  I'm certain that initially my quiet voice has come across to some as subservient or docile, which is most definitely not the case.

As a woman working in an extremely male-dominated society, my "soft" hard approach has allowed me a gradual entry into internal business dealings and relationships without resorting to outright confrontation or abject humiliation.  A colleague once said to me "I don't think I've ever been told to 'f' off so gently or eloquently."  Another was reminiscing over a past dispute we'd had and said "I was actually a few miles down the road before I realized I'd agreed to the exact thing I'd told myself I'd never agree to."

This morning was an example of my teeny tiny voice failing me.  This most often happens at home, as was the case today.  I repeatedly, firmly, and quietly told my daughter that I had placed some supplies for an after-school-activity in the outside pocket of her bag.  I asked her if she would remember.  Over Cheerios and hair braiding she assured me she would.  I could have sworn she'd heard.

Yet as soon as I picked her up from the school yard, she cried out in front of her monitor that I had neglected to pack her supplies in her bag!  Sighhhhhh ....

I could have sworn that calm, reassuring, patient, teeny tiny voice in me had roared that morning.  But like more and more mornings lately, it would appear I was on 'mute' when speaking to kiddo.  Apparently my delivery still needs a lot of work.  ​

Uploaded by MrGooch2706 on 2012-05-28.

The Magical ME Invisibility Cloak

I will preface this post by admitting that I Googled "driving in the Middle East" before starting to write.  Google showered me with 156,000,000 (yes, that is 156 'MILLION') hits.

There truly is THAT much to say about driving in the ME.  There truly is THAT much that has been said.

What light can I possibly shed onto a topic that has generated such an impressive commentary?  No more than has already been said.  But this is my page.  I get to rehash any subject I please.  

So bear with me.  Today, I want to introduce my readers (I think I'm up to five) to the Magical ME Invisibility Cloak.  It can be worn at all times, but is most useful when driving.

This is no joke.  There are people driving here who believe that the very fact of being seated behind the steering wheel renders them invisible.  I am witness to it every single morning as I face off in traffic on my way to work.

It starts as I try to leave my compound.  I exit onto a single lane slip road that leads to the main 4-lane thoroughfare.  In the early morning rush to work, drivers try to beat the rush on the main road by speeding down the slip road two cars deep.  Inevitably, when they reach the end of the slip road, it narrow significantly, resulting in a bottleneck as drivers try to squeeze their way back into traffic.

I cautiously nose my way out into the jam.  And then the Land Cruiser in the second imaginary lane on my left eggs forward, as if I am not there.  I raise my hands in supplication at the driver.  "Can you not see me?"  No reaction, he continues to move forward.  I start to get irate.  "Seriously, I can see you, you're headed straight for me.  I seeeeeeee you!"  No reaction.  His bumper is on my door.  He stares straight ahead, sometimes straight at me, eyes unseeing.  It's as if he thinks I cannot see him if he does not acknowledge me.  Like he thinks that magical ME invisibility cloak is working.

Traffic starts to move.  In Middle Eastern fashion, I raise my hand cup-like (hand up, thumb and fingers together) and wave it slightly at the driver in the next lane as a signal to take it slow and please let me in.  Usually four or five cars will go by before I am able to snake my way in.  The drivers are all wearing the invisibility cloak.  If they don't acknowledge me, they don't exist.  I cannot speak to them, I cannot reach them.  They are invisible.  My problem is I still DO see them.  How do I get them to understand that the invisibility cloak doesn't actually work?

Make my way into traffic.  Get to the end of the slip road.  Do my best to merge onto the thoroughfare.  This is a foreign concept in the Middle East.  I have actually never seen a merge sign in Qatar.  You either swipe or sweep your way into the lane to your left.  Or you floor it and cut in where you get the opportunity or simply move left and force the car on your left to do likewise, pushing him into the next lane.  Goodness knows what pressure I exert on my heart every morning as I squeeze my way into that madness.

Once on my way, it's usually pretty smooth sailing.  Until I reach the first light.  This is where a multitude of invisibility cloaks converge.  To my left, an invisible driver is anxiously and ambitiously picking his nose.  He can do that, you see, because in his mind I can't actually see him.  The driver on my right coming out of the next slip road has rested his bumper against my passenger side door.  I am supposed to pretend I don't notice this.  Because he's rendered invisible by the cloak, you see?

The driver behind me obviously thinks I am wearing an invisibility cloak as well, because he is honking continuously, despite the red light in front of me and the cars to my left and my right.  Obviously "invisible me" is occupying a space meant for him.  For some reason, his vehicle is unable to physically occupy the same space as mine at that precise moment, and he can't quite understand why.  So he carries on honking.

The light turns green.  The car on my right slides in behind me.  Then the car behind him exiting the slip road carries out the most amazing of all ME invisibility cloak feats.  We refer to it as the Saudi Sweep.  He starts in the slip lane, speeds up, and cuts me off to cross not one, not two, but three lanes, as if no one else were sharing the road with him this morning.  How can he manage this, you ask?  The Magical ME Invisibility Cloak of course!

This goes on all the way to work.  The fifteen minutes in my day that turn my heart muscle into the most convoluted of sailor's knots.  

A bus stops without warning in front of me to drop off passengers.  Why?  Because he's invisible.

A driver coming off a side road cuts me off without glancing or slowing down at the stop sign.  Why?  Because he's invisible.  

The next instant, an abaya-clad, veiled driver in Jackie O sunglasses is on my tail.  RIGHT ... ON ... MY ... TAIL.  I'm confused.  Am I invisible, or is she?  I actually can't see her, but her Porsche Cayenne fills my rear-view mirror.  

Almost there.  If I can make it to the office, I'll be safe from the invisible threats for eight hours at least.

I'm at the last stoplight.  Almost there.  As I'm waiting for the light to turn green, I sense movement, glance to my left.  Dude in the Mercedes is waving his phone at me, smiling, motioning to roll down my window.  

I turn away, wait for the light to turn.  In my head:  "Sorry dude, I can't see you."  I have to admit, there are times when I actually appreciate the Magical ME Invisibility Cloak.

This is where you will most likely find people wearing the Magical ME Invisibility Cloak.
This is where you will most likely find people wearing the Magical ME Invisibility Cloak.

ME Working .... (long rant about job dissatisfaction)

So, I introduced this blog saying it would be about nothing exciting.  So far, I think I've managed that bit.

But what about the "driving, working, living and breathing" part of my life in the desert?  Where do I start?  Do I talk a bit about everything, a lot about one thing, endlessly about nothing?  Do I use this page as a confessional, as a motivational blank canvas, as a sounding board, as a vehicle for learning, as a Xanadu (1) within which to capture the fantastic, the ridiculous, the almost fictitious life space I currently occupy?

I'm still not sure.  I'm going to wing it.  I guess I'll just write, and see where it takes me.  I'm not sure there will be a flow.  Bear with me.  Or not.  There is plenty to bore you silly in this big wide world; I see no reason why I should hold exclusive rights to that privilege.

I guess it makes sense to start with what occupies my almost constant waking moment: my job.  My job, my job, my job, my job .... it's the little squirrel that is furiously and endlessly running on the exercise wheel that has settled in my brain.  Around, and around, and around, and around.  In a very, very, very bad way ....

Writing about my job in a bad way is almost like desecrating ancient holy ground.  I was brought up with an insanely strong work ethic engrained in me.  Not in a bad way.  My father's most lasting and cherished words to me will forever be: "If you find a job you love, you'll never work another day in your life."  

I saw his love and his passion for his work from the earliest moment I can remember.  I can still see him coming home from work every day, steel toed boots on his feet, foreman's hard hat still on his head, always smiling when he came through the door, always calling out "allllllooooo" in his booming French voice.  I heard him talk shop a lot, I heard him engage in heated debates involving the job, but I never heard him gripe.  He always told me he felt privileged to get up healthy enough every morning to get up and go to work.

I've been told that when he was a younger man, he worked as a logger, a millwright, a steel worker, a carpenter, a miner, a fisherman ...   When I was nine, he built a company from the ground up.  When I was twelve, he watched it come crashing down around him.  When I was thirteen, he successfully rebuilt it.  When I was about 30, and he was about 70, he sold it.  With regret.  There is another set of words I remember resounding in my ears at that time:  "My girl, there was never a better time in my life than when I had a mortgage, bills to pay, and a reason to get up and go to the site every morning."

When you grow up in a house where an entire family shares that sense of pride and meaning in what they do, no matter what they do, you naturally engage in the same behavior.  You discover what a privilege it is to have a job, to grow in that job, to contribute to society through that job.  You begin to discover yourself through your work, through your career.  You begin to understand that working is empowering, enriching, validating, even enlightening ...  And because of this, you want to be better at it.

My first job was picking strawberries ... one month of picking, sopping wet in a rainy field, with rats sporadically dashing through the strawberry rows, and a bunch of teens desperately seeking that perfectly rotten berry to shoot at a picker two rows down.  Every basket picked earned me 25¢, I believe it worked out to 3$ a crate. The top pickers earned up to 75$ a day.  At my peak, I think I earned 50$ a day.  In fairness, I was thirteen, and I was often waylaid chucking rotten strawberries at my neighbors.  I dreamt of strawberries for month.  I missed out on the last two days of the picking season because my uncle died and we had to go away to the funeral.  I was devastated.  For my uncle's passing, obviously, but also because I was missing out on the end-of-year bonfire and bonus.  The farmer and his wife graciously still gave me my bonus, but I always felt I'd somehow missed out on that bonfire.  Already then, I was discovering that hard toil made the merits all the merrier. I think I earned about 1,000$ that summer. But more than that, I learned that my hands and determination could introduce me to new friends, could be pushed further than I thought possible, could earn me nice clothes and movie nights, could give me freedom (out of the house, away from parents!!!!), and so much more.  I have never looked at a strawberry since without wondering whose hands have picked it.

After that, I babysat regularly through my teens, I cleaned houses, I supervised a summer restoration project for a seaside camp operated by a local charitable organization.  I was a Spanish tutor, French tutor, night college Spanish instructor, worked selling men's clothing. I volunteered for music festivals, local fairs, sports events.  I worked in an amusement park in Toronto one summer.  I taught piano.  Another summer, I developed, distributed and analyzed a survey for a local woman's organization.  After university, I worked as a translator, a consultant, a volunteer manager.  I worked in communications, information management, planning, privacy enforcement, branding.  I kept on progressing, personally and professionally.  I earned my Master's degree while pregnant and working full time.  

I loved every single experience in some way or another.  I learned through every experience in one way or another.  I grew through every experience in one way or another.  It seemed that I would never work a day in my life, because every job I had, I loved.

When we moved to the ME, I didn't come for a job.  I followed my husband.  Whom I loved.  With our daughter.  Whom I loved.  We agreed that once he was established in his job, I would start looking for a new career challenge. I'd been home with our daughter for the last year, so I was quite happy to be a stay-at-home mom, pampered princess, expat wife, even Stepford wife if you like.

I soon grew bored with coffee mornings.  After about six months I started looking for a "career".  I started off doing a pro bono contract to get myself back into the management lingo and to ease myself back into the market after two years respite.  I figured if I didn't produce the goods, at least it would cost no one financially.  But once I was back, I was back.  My three-month stint earned me big kudos, and a job offer.  A wonderful job offer with potential for progression, if not within this company, at least with future employers.  I was back!!!!!

And thus began my introduction to working in the ME.  # 1:  A job offer is just an offer.  #2:  A contract is just provisional until signed.  #3:  A signed contract is just provisional until the candidate has undergone medical and state security clearance.  And most importantly, #4:  A signed contract cleared on the medical and security fronts is still only provisional if the potential employer decides it is so.  

So after four months of paperwork, I found myself exactly where I'd begun.  Jobless.  No explanation, no worries, no rush, I looked elsewhere.  I got called in for an interview with another organization.  I had no relevant experience:  HR procedure development, review and implementation specialist.  They still wanted me.  But I would have to dress more appropriately.  Apparently the inch of skin showing under my neckline would be deemed offensive by some.  This coming from the male Canadian who sat across from me and interviewed me in my black pant suit which covered every inch of visible skin except that one below my neckline and my face.  I decided I would be happier as a Stepford wife.

I applied to a number of jobs, to no avail.  At one point, months before, I had gotten a call from a gentleman who spoke a bunch of British gobbledeegook and promised me endless opportunities within his organization.  I never heard back.

I went out for dinner one night with my hubby and friends.  While there, I met a senior member of the Gobbledeegooker's team.  He asked me to send him my resume.  I e-mailed it to him the next day.  A day later, he called me, asked me if I'd forego a few formalities and meet him in the industrial city to visit the worksite.  I agreed.  He arranged for a gate pass, and I went and visited the most rancid, run down, hectic workplace I've ever been in.  And I loved it.  

The staff all greeted me by name amongst the chaos, proudly explaining their roles, their challenges.  I struggled (and would for months to come) to retain the panoply of foreign names being thrust at me as introductions were made.  Some of the names consisted of 20 letters, 19 of which were consonants.  This was often followed by "bin" "bin" "bin" (2), e.g. Nurhadin bin Anantha bin Thami bin Mohammed bin Khaled bin Ahmed.  Staff from the Philippines, India, Nepal, Sri Lanka, Bangladesh, Jordan, Iraq, Iran, Egypt, Lebanon, Syria, Malaysia, Indonesia.  A true melting pot.  And ME!  The only white, blond FEMALE in a worksite of about 200 employees.  In an industrial city of about 190,000 male laborers!  And so began another amazing working adventure!

For about two and a half year I worked in that chaos.  Day in, day out, it was truly a labor of love.  Don't get me wrong, the salary was nothing to sneeze at, but the conditions were horrid.  For over a year I shared a 10 foot by 10 foot office space in a port-a-cabin with two other senior staff.  I oversaw an expansion project which saw the worksite's space nearly double.  But I also saw our workforce nearly double.  And our clientele quadruple.  Chaos, chaos, chaos, chaos!  But I LOVED it!  Every single, horrid, frustrating moment.  Because we were making a difference, we were working, we went home every night knowing we had made a difference in someone's life, no matter how small.  And as a team, we bonded.  We saw horrific incidents, struggled through flooded offices, power failures, electrical shorts, leaky roofs, communication problems, lives lost, severed limbs, mass casualties, safety breaches, staff shortages, .... And yet we had fun.  We laughed, we cried, we debated endlessly.  We were a team.  

A year into my stint, I was offered a job in communications with a very prestigious organization.  My qualifications didn't quite fit the job description, so the potential employer re-wrote it for me.  It was a JD tailored to fit my dream job!  It was signed off by the relevant Sheik, and I had all the relevant paperwork in front of me, when rumors of a massive brain drain from the organization made their way to me.  Apparently working for that very elite organization wasn't all it was cut out to be.  I didn't sign.  I was happy where I was.  I didn't have my dream job, but I was happy.  That was worth more than all the eliteness in the world.

Then, about two and a half years ago, the British Gobbledeegooker called me.  He told me I'd done such a wonderful job that he was bringing me into the head office in the city.  All good; no more extra hours, no more chaos, no more commuting two hours a day, no more horrid working conditions.  No, I would be overseeing a move to a fully refurbished establishment.  I would have my own HUGE office.  I would be recognized at the corporate level for my valiant efforts.  What was not to love?

I refused.  I am no fool.  I knew what he was bringing me into.  A thankless, meaningless, dull, frustrating, debilitating job.  

So he stopped playing the soft line.  This wasn't really a choice.  This was a decision.  I could come or I could go.  End of story.  Written in the contract ... "employee may be called to work upon in a different location and/or role than stipulated in the original contractual agreement".  I almost quit.  Looking back, I wish I would have done it then.  Two and a half years later, I am still there, entrapped by the convenient working hours and the almighty buck.  I can't walk away, I feel it's not fair to my family.  I bring in a substantial amount.  My husband drives two hours a day to go to a job that he is bound to by contract and that he bears no great passion for.  He does it for the good of our family.  In this country, it's not as simple for him as walking away from his job.  He is bound by his sponsor.  If he quits, it means deportation.  That means I forsake my job.  That means we forsake our daughter's school.  It means we forsake our house.  So he doesn't consider it.

In this country, my husband is MY sponsor.  So I can quit any time I choose.  But is that really fair?  More importantly, am I really a quitter?  Is it really that bad?  Can I really complain?  Can I really explain what it is about my boring, rote, frustrating job that infuriates me so much that I am actually contemplating quitting?  That infuriates me to the point that I actually find myself thinking that I "HATE" it?

I continue to get "excellent" ratings on my annual performance appraisals.  I continue to get a substantial bonus every year.  I've been offered an upward promotion which I refused because it meant extra hours and headaches which I really cannot fathom in this work environment.  

Every morning, on the drive to work, I rue this job.  This job that allows us wonderful trips, that contributes to our daughter's higher education fund, that will help us retire comfortably at a relatively young age.  I rue this job that only asks of me 40 hours a week.  I rue this job that grants me 9 weeks off a year.  I rue this job that lets me get off work early enough every day to pick up my daughter after school.  I rue this job.

I won't go into detail as to why I rue this job.  There are just too many irrevocably unconvincing reasons for it.  In a sense, as I write this, I am hoping to convince myself that I am insane to rue this job.  But I know, to the very core of my being, that I am stunted and warped by the uninspired, unplanned, nepotistic, insecure, and life-sapping environment that I drag my sorry self to every day.  It's not that I am a woman in a male society; it's not that I'm bringing a Western perspective into a ME workforce; it's not that I'm a planner who is working in a completely disorganized workplace.  It's not that I am thrust into unethical situations that compromise my values and make me stand up to forces far larger than me.  I've had to face all that before, and overcome far worse challenges.

I think it's mostly that I know that I simply don't make a difference.  Not where it counts.  I exist in my job purely to exact the will of a select few, a handful of individuals who see me as a vehicle for the fulfillment of their vision.  A very few people who believe my organizational skills may help them cement their worth within the organization.  I am a glorified personal assistant.  The Gobbledeegooker is long gone.  He understood his time had come and gone.  He walked away as gracefully as he could.  His entourage is long gone.  They understood that they could not overcome the forces that remained.  But I am still there.  So what does that make me?  

I go to work every day.  I chase up the same issues every day.  Day in and day out.  Two and a half years later, the same issues, day in and day out.  I ask a question, it gets asked back to me.  I am not a civil engineer, yet engineers ask me whether my facilities have sufficient weight bearing capacity for the equipment I am asking to install.  I am not a mechanical engineer, yet I am asked to comment on whether airflow is adequate.  I am not a safety inspector, yet I am asked whether the alarm in our facilities rings sufficiently loud to meet civil inspection criteria.  I am not an insurance specialist, yet I am asked to determine which categories of customer are eligible to receive our services.  I am not an HR specialist, yet I am asked to interpret HR policy.  I am meant to be an enforcer, yet every day I am asked to be an interpreter, in fields in which I am not an expert.  And so I throw the questions back to the "experts", and they get thrown back to me. Back and forth, back and forth, we do our thankless dance.  On those odd days where, out of sheer frustration, I enforce my "interpretation" of policy, e.g. timekeeping, Management questions my "inflexibility", asks me to show more leniency.  I have become the very squirrel on the treadmill that occupies my brain.  I run, and run, and run, and run.  But .... I  ....... am  ....... going ........ nowhere ......  FASSSSSSSSSSSST!  

And so, I am the ultimate Oshry (3) "Middle", living in a diffuse world torn between the people I work for and the people and the work I am responsible for. I am depleted of energy. I see no support unit.  Though I am an information sharer, I am challenged daily within an organization that continues to perceive information as power, and thus is unwilling to reciprocate.  I am doing the crazy, stilted, disjointed dance of the Middle Manager.  And I am not happy.  It is a Zombie Dance.  I'm doing the Bollywood Rap Country Western Gangham Style.  It's not pretty...

(1)  Xanadu as in an "opulent prison built for oneself" ...

(2) Bin = "son of"

(3)  Oshry, Barry.  Seeing Systems, Unlocking the Mysteries of Organizational Life.